Monitor, Compare and Elevate Customer Experience Across Stores
Unlock AI-driven insights from recorded conversations at POS to improve store engagement and operations.
Member Of:
Convenience Store Transactions Per Day in the U.S.
Cashier interactions represent the biggest untapped resource for C-store growth.
Turn Customer Visits Into Profit-Driving Insights
Conversational analytics at point-of-sale unlock opportunities to increase revenues by elevating the awareness of each employee’s performance against key metrics that lead to increased basket size.
Voice conversations between front-line employees and shoppers surface potential negatively impacting incidents, that help the loss prevention team to get out front and reduce costs.
Capture the authentic customer experience expressed by guests
Measure, reward, and retain your top performing employees
View and compare the performance of your stores
Early identification of potential compliance and risk issues
Unprecedented Insights From
In-Store Operations
Proactive notifications for alerts, insights and trends to focus management’s time and approach.
Discover best practices from top performers that can be used to train and uplift other staff.
The InStore.ai suite of voice analytics services reveals untapped potential for revenue growth and cost reduction.
Monitor Interactions
With InStore.ai, brands and retailers can measure insights that are only available through customer conversational analytics.
- Voice of the Customer
- Category Insights
- Cashier Engagement
- Promotion Performance
Track Store Performance
Compare a store’s performance metrics based on what’s spoken at the point of sale. Leverage AI to identify the behavior of top-performing stores to train and elevate other stores.
- • Easily compare multiple stores
- • Click to listen to real interactions
- • Instantly share, tag or download files
