Every Conversation Matters.
AI-powered insights for in-person interactions in retail
InStore.ai Helps Retailers Measure and Improve In-Person Experiences
Gain insight into the pulse of your in-store experience and execution through direct customer feedback analytics.
No Receipt at Fuel Pump
Customer
What’s the deal with those pumps out there
Cashier
Yeah, we lost the key to the paper and we’ve been waiting for it for 2 months.
Car Wash Dryer Broken
Customer
I don’t take my car to the one on Washington, the dryers suck
Cashier
Hmmm I was not aware of that
Bathroom is Dirty
Customer
There is toilet paper all of the floor in the ladies room
Cashier
Well I just started ma’m. The other guy should have cleaned it
Proactive Guidance to Improve Customer & Employee Experiences
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Improving Feedback and Engagement In Service Industries
InStore.ai enhances face-to-face experiences for customers and employees, fostering understanding and improvement across industries.
Fuel & Convenience
Unlock instant insights into customer habits and preferences to optimize service and sales.
Hospitality
Enhance guest satisfaction with fast feedback, unlocking new levels of service excellence.
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Luxury Retail
Transform customer interactions into timely, actionable feedback to refine luxury experiences.
What Our Clients Say
"With InStore AI we’ve been able to pinpoint issues with our customer service standards and have been able to correct those in close to real time. The other cool benefit is we have identified several maintenance issues with our stores before the Store Manager or District Manager opened a ticket for that maintenance issue. We’re really excited about what InStore AI will do to elevate our guests' experience when they visit our stores."
"The team at InStore.ai promised us a truly innovative solution to measure and improve employee engagement, and they exceeded our expectations! The authentic insights we now get will positively transform how we interact with customers, and each other."
"InStore.ai takes the ‘mystery’ out of understanding customer experience, replacing it with fact-based data that has quickly become an incredibly valuable tool as we look to better understand and improve interactions with our customers."
InStore.ai
At InStore.ai, we are driven by the vision to pioneer change, unlocking fresh insights from previously untapped interactions. Our team leverages advanced AI to transform how businesses capture and analyze customer insights, enabling quicker, more informed decisions. We are passionate about delivering outstanding results and fostering a culture of collaboration, humility, and agility. Join us as we channel real interactions into strategic assets for business evolution.
Frequently Asked Questions
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