Fuel & Convenience
Helping You Master In-Store Execution
+12%
New Loyalty Sign Ups
-18%
Facility Issues
We extract insights from recorded in-person conversations between employees and customers to measure and improve customer experience and employee engagement.
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In the fast-paced world of fuel and convenience, every interaction counts
Our innovative solutions pinpoint inefficiencies and uncover opportunities for improvement, ensuring your store operates at its peak performance.
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Understand What's Happening in Your Stores
Customer Experience & Loyalty
Out of Order
Vacuum Issue
“By the way there is only one of your vacuum hoses that works for me.”
Elevate experiences through tightly monitored customer feedback on wait times, equipment malfunctions, facility issues and cleanliness.
Marketing & Promotions
Cashier Influenced Purchase
Monitor cashier engagement and effectiveness in delivering promotions, ensuring marketing strategies resonate well with customers.
Cashier Engagement & Attrition
Systems Down/Not Working
Cashier
"Welcome in! Can I help you find anything?"
Empower cashiers, reduce turnover: Identify, uplift, and retain top performers with streamlined training.
In-store Operations
Systems Down/Not Working
Detect and address technology hurdles, ensuring systems support rather than complicate cashier operations.
Out of Order
Vacuum Issue
“By the way there is only one of your vacuum hoses that works for me.”
Cashier
"Welcome in! Can I help you find anything?"
Leveraging Generative AI to make these events easily detectable, so that you don’t need to know exactly which words to look for.
What Our Clients Say
"With InStore AI we’ve been able to pinpoint issues with our customer service standards and have been able to correct those in close to real time. The other cool benefit is we have identified several maintenance issues with our stores before the Store Manager or District Manager opened a ticket for that maintenance issue. We’re really excited about what InStore AI will do to elevate our guests' experience when they visit our stores."
"The team at InStore.ai promised us a truly innovative solution to measure and improve employee engagement, and they exceeded our expectations! The authentic insights we now get will positively transform how we interact with customers, and each other."
"InStore.ai takes the ‘mystery’ out of understanding customer experience, replacing it with fact-based data that has quickly become an incredibly valuable tool as we look to better understand and improve interactions with our customers."
Let's boost your store's performance now.
We'll get you up to speed and show you how to start.
