Measure & Improve
Voice conversations with customers are the new fuel that help convenience stores drive growth.
Convenience Store Transactions Per Day in the U.S.
Cashier interactions represent the biggest untapped resource for C-store growth.
Turn Customer Visits Into Profit-Driving Insights
Conversational analytics at point-of-sale unlock opportunities to increase revenues by elevating the awareness of each cashier’s performance against key metrics that lead to increased basket size.
Voice conversations between front-line employees and shoppers surface potential negatively impacting incidents, that help the loss prevention team to get out front and reduce costs.
Capture the authentic customer experience expressed by guests
Measure, reward, and retain your top performing employees
View and compare the performance of your stores
Early identification of potential compliance and risk issues
Unlock New Insights to Fuel Growth
Extract insights from cashier and customer conversations across a variety of crucial performance metrics.
Discover best practices from top performers that can be used to train and uplift other staff.
The InStore.ai suite of voice analytics services reveals untapped potential for revenue growth and cost reduction.
With InStore.ai, brands and retailers can measure insights that are only available through customer conversational analytics.
- Voice of the Customer
- Category Insights
- Cashier Engagement
- Promotion Performance
Track Store Performance
Compare a store’s performance metrics based on what’s spoken at the point of sale. Leverage AI to identify the behavior of top-performing stores to train and elevate other stores.