Mach 1 Empowers Employees to De-Escalate Challenging Situations

Mach 1 is committed to supporting their employees in handling difficult situations and empowering them to follow proper procedure to de-escalate situations with customers that are asked to leave or where police are necessary. They turned to InStore.ai to
support employees in de-escalating, identify training gaps across stores and employees, and allocate training resources for maximum impact.