Performance Scores
Compare Performance Across Locations Based on Customer Experience Drivers
%20(5).png)
Understand Store and Employee Performance
Drivers at a Glance
Track performance with our four key scores and pinpoint areas of improvement or success.
.png)
Decrease in Customer Experience We've detected a series of complaints around slow systems during checkout processes.
Comprehensive Scoring System
Track store performance with four key scores focused on different aspects of your operation.
Customer Experience Score comprised of checkout efficiency, facility quality and churn indicators.- Cashier Engagement Score comprised of Loyalty, Sales Tactics, Going Above & Beyond and Service Gaps.
- Store Operations Score comprised of Stock Issues, Fuel Issues, Product Issues, and Store Cleanliness.
- Cashier Retention Score comprised of Training Gaps, Best Practices, and Employee Altercations.
What Will You Discover
Benchmarking and Comparisons
See how your stores measure up to the industry standard with robust benchmark comparisons.
- Industry Benchmarks
- Compare districts, regions and sister stores
- Identify and track improvement trends
Learn More
%20(6).png)
Frequently Asked Questions
Enter your query, and we'll strive to provide the most accurate answer within seconds.
Let's boost your store's performance now.
We'll get you up to speed and show you how to start.
