Your Guide to All Things Convenience Store Analytics
Austin, TX and Los Altos, CA, January 3, 2024 — Acumera, a leading provider of software-as-a- service (SaaS) solutions for edge computing, network operations, visualization, and security, is delighted to announce a strategic partnership with InStore.ai, a cutting-edge technology company specializing in enhancing customer experiences through artificial intelligence (AI) and voice analytics in the retail industry.
Voice analytics plays a pivotal role by dissecting customer conversations to unearth valuable preferences, thereby enabling the creation of more potent loyalty initiatives:
The Benefits of Voice Analytics in Cashier Training:
Objective Evaluation: Voice analytics provides an unbiased assessment of cashier performance, reducing biases and offering a more accurate measure of training effectiveness.
To tackle these issues effectively, convenience store operators have turned to the power of computer vision and voice analytics.
Uncovering the wealth of insights hidden within the store’s audio recordings provides a valuable means of monitoring employee-customer interactions, shedding light on the specifics of various incidents.
InStore.ai to Launch Voice Analytics for Convenience Stores with Revolutionary Cashier Engagement and Generative AI at this year’s NACS Conference
InStore.ai, the leading voice analytics provider to the convenience store industry, is primed to unveil its groundbreaking Cashier Engagement solution at this year’s eagerly anticipated NACS Conference in Atlanta, GA on October 3-6. InStore.ai is excited to be partnered with Conexxus.org and will be exhibiting in the Conexxus booth B-3663 at NACS.
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